Chris Skisak, PhD, Executive Director, HBCH

Johnathan Markert, Director of Benefits & Wellbeing, Tokio Marine HCC

Moderator:
Patrick Nellli

Speakers: Tony Lin, MD;  Juliet Breeze, MD;  Jason Chirichigno, MD; Sarah Pollard; Tiffany Albriton, MD

This session will explore the key tenets of successful primary care with a panel representing several delivery options.   Primary care for working Americans is at a crossroads. The U.S. faces a projected shortage of over 87,000 primary care physicians by 2037.  At the same time, over half of PCPs report burnout due to heavy workloads and low compensation.  Weakened primary care leads to more fragmented and reactive care, increasing downstream costs for employers, specifically costs associated with chronic conditions and high-cost claimants.  Employers can address these challenges by investing in innovative primary care models that improve access, leverage technology, and focus on prevention and outcomes, which are proven to lower costs and improve care quality.

Market Table Salad

Power Greens
Ranch Dressing, Italian Dressing, Basil Dressing

Picanha
Prime Part of Top Sirloin

Marinated Chicken Breast

Garlic Mashed Potatoes

Pao de Queijo

Speakers: Matt Baldwin; Ryan Donnelly

Moderator:  Johnathan Markert

More organizations are embracing advanced primary care as the path to better health for their employees. This panel will highlight Google’s decision to focus on primary care and how employers can take an active role in healthcare. Attendees will also hear how integrating primary care with behavioral health, care navigation, and pharmacy services creates a true advanced primary care model and can make a difference in health outcomes and reduce costs.  

Speakers: Lee Lewis, Leslie O’brien, Shannon Arens, Tanner Brunsdale,

Moderator: Ted Barrall

Speakers: Ellen Akers; Azam Kundi, MD

Moderator: Daniel Janes

Large employer Goose Creek ISD has implemented an “integrated primary and specialty care” strategy to improve plan member experience and address escalating costs.  To implement the strategy, Goose Creek ISD added a new health plan offering, partnering with Blue Cross Blue Shield and Houston-based ACO Kelsey-Seybold Clinic.   A key feature is “Open Access,” eliminating referrals and empowering members to schedule 24/7 with 1,000+ Primary Care physicians and Specialists who coordinate patient care.   Employee communication has been key to implementation.  Dr. Ellen Akers, Director of Employee Health and Wellness at Goose Creek ISD, will share the District’s implementation plan and experience. Dr. Azam Kundi, Kelsey-Seybold Clinic CEO, will share how clinical integration enables providers to direct care to the appropriate setting, eliminating redundancy and improving value. 

Speakers: Eric Bricker, MD

In this session you will learn:

1. How to drive utilization of existing and future high-cost claimants.
2. How employee demographics impact engagement strategies.
3. Communication strategies that work.
4. Engagement strategies that fail.
5. Role of Benefits, HR, Exec Team and Middle Management in primary care success.

Speakers: Chad Dumont; Billy Beattie, Karen Rakers, MD

Moderator: Denise Crandon

The addition of an employer sponsored advanced primary care model has demonstrated measurable success across organizations of varying sizes, including Humble ISD (4,800 employees) and the City of Manvel (100 employees). By customizing implementation strategies, both organizations have achieved strong program utilization—72% for the City of Manvel and 60% for Humble ISD—with outstanding patient satisfaction reflected in Net Promoter Scores (NPS) of 90 or above with Next Level Prime.

Next Level Prime offers members access to care with scheduled appointments both virtually and in person seven days a week from 9am. to 9pm plus 24/7 telemedicine, leading to increased convenience and reduced absenteeism with 25% of visits occurring outside of typical physician office hours.

Care navigation further enhances value by ensuring referrals remain in-network for both clients, minimizing unnecessary expenses. For Humble ISD, care navigation is taken a step further by ensuring that 100% of referrals are sent through a dedicated program for additional patient and employer savings. Overall, both employers have achieved 50–60% cost savings on services provided under the Next Level Prime program compared to traditional self-funded plan expenses.

This panel will explore key strategies, outcomes, and lessons learned, offering practical insights into scalable advanced primary care solutions for employers.

Speaker: Matt McQuide

In this talk, Matt will uncover three common assumptions that hinder health engagement and reveal the foundational truths needed to move forward. We’ll examine the economic impact of poor health engagement, then share actionable steps to build a transformational strategy that improves outcomes, lowers costs, and delivers a health experience employees truly value and love.